Instructors
- Design relevant content, customized to the extent desired by client
- Accommodate business needs with regard to scheduling of training
- Offer practical “hands on” exercises
- Accommodate adult learning style needs
- Provide job aids and exercises to promote on-the-job application of learning
- As desired, assist with front-end communications and provide individualized or group coaching and reinforcement training
Participant’s Manager
- Meet with employees before sessions to discuss expectations and identify special requests
- Meet with participants 2-4 weeks after training to ask about and discuss plans for and efforts made to apply skills being learned
- Provide opportunities to apply skills
- Provide feedback for applying skills
Participant
- Attend all sessions and participate fully
- Do requested pre-work and all exercises during sessions
- Follow up with your manager to discuss plans for and efforts made to apply skills being learned
- Seek opportunities to share learning and apply skills at work with direct reports